Emergency Services

When your machine is down and production stops, that’s an emergency! We’re here to help get you back up and running.  See the information below.

For after-hours product information, availability or to place an order that is not critical requiring immediate action, please use our online ordering system.  You can get all this and more without incurring an emergency service fee!

To access this information without an account, simply click the blue Shop Now button at the top of the page.

To see your own pricing, you will need to have an online account.  Click here to set up an account for the next time you need after-hours information.

Option 1: Call the Emergency Hotline

For Emergency Service after hours, call 1-800-998-1621 then PRESS 9.

When using this option, leave a message including your name and phone number and an SYD representative will call you back. A service charge may apply.

Option 2: Contact Your Sales Representative

Visit the Company Directory to find your Sales Rep.

Option 3: Contact Nightshift Warehouse Personnel

Call 1-800-998-1621 then dial extension 2247.

This option can be used 5 pm - 12 midnight, Monday thru Friday. 

For warehouse assistance, please have the part number handy. If a part is needed immediately, the material will be available for pick up at Schaedler Yesco Harrisburg or other branches based on availability.